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Baggage

Hand baggage is the one that passengers can take with them inside the cabin. Each passenger is allowed one hand bag of up to 10kg. In case your hand baggage meets the standards (size and maximum weight of 10kg) but has to be checked (due to lack of space inside the cabin, for example), the airline must check it free of charge.

Hold baggage is the check in baggage transported in the hold of the aircraft. It is an additional service offered by the airlines in domestic flights. Each passenger can choose if they wish to purchase baggage allowance according to the weight of their baggage. For international flights, please check the number of items and the weight allowed by your airline. Avoid packing fragile items in your hold baggage. Passengers should also avoid packing valuables (such as jewelry and electronics) in their hold baggage. However, if you need to, you can declare the value of the goods packed in your hold baggage when you check in.

Unaccompanied baggage is shipped as cargo.

Baggage allowance is the weight and number of hold items passengers are allowed to take. It may vary between airlines. Please check the weight and dimensions allowed before your trip.

Hand baggage is allowed according to specific specifications. Please contact your airline and check their hand baggage policies.

All liquids must be packed in containers that are 100 milliliters (3.4 ounces) or less. The containers must be placed inside a one-liter (quart-size), zip-top plastic bag. The containers must loosely fit the plastic bag. You can also carry one gas or fluid lighter with less than 8 cm. In doubt, check the airline in advance or avoid carring them!

Examples:
Beverages (100 ml)
Perfume (100 ml)
Shampoo (100ml) 
Creams (100 ml)
Toothpaste (100 ml)

*Exception: Essential medication, accompanied by the medical prescription (containing the name of the passenger as it is on the boarding pass), baby food (bottles and formula)* and special dietary liquid items* are allowed in excess of 100 milliliters (3.4 ounces).

* Only in reasonable quantities for the flight, including stops.

  • Items not allowed in hand luggage: sharp or protruding objects, such as Swiss Army knives and nail scissors, among others.
  • Items not allowed in hold baggage: explosive, flammable or toxic substances.

Should you have any questions, please contact your airline. For international flights, the rules of the destination apply.

For detailed information, please visit your airline’s website.

Air Europa

Latam

Gol

TAP

Azul

TACV

KLM

Air France

Passenger Guide

Check useful information for your trip, click here.

Lost and Found

Destined to the location of items lost and found at the airport facilities.

Phone:
+55 85 3392-1174

Email:
achadoseperdidosfor@fraport-brasil.com

Opening hours: 6 a.m. to 10 p.m.

Ombudsman

Destined to receive suggestions, compliments or complaints.
If you prefer to submit your request at this time, click here.

E-mail:
ouvidoriafor@fraport-brasil.com

Information

Phone:
+55 85 3392-1030

24/7 service

Fortaleza Airport

Official Website of Pinto Martins International Airport

Av. Senador Carlos Jereissati, 3000
Serrinha, Fortaleza – CE
CEP 60741-900

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