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Lost and found

Look for your lost object? It may be waiting for you.

Items found at Fortaleza Airport are registered by the Terminal Operations team. They are stored for 60 days from the date of registration. After this period, they are donated for charity entities.

For you to deliver or take an object, go to the Information Desk, on the level 1 of the Passengers Terminal. If you lost an object, you can contact us by email, describing the characteristics of your object and when it was lost. If your object is found, you can schedule to take it.

For the delivery of the found object, it will be necessary to collect personal data for the correct identification of its owner and so that Fraport Brasil can guarantee the control of the Lost and found process. Thus, it will be necessary to sign a Found Objects Delivery Form, which will be considered, for all legal purposes, a consent form under the terms of the GDPL (General Data Protection Law). For more information, check the Privacy notice.

E-mail: achadoseperdidosfor@fraport-brasil.com

Object withdrawal: Monday to Friday (except on holidays), from 8:00 a.m. to 5:00 p.m.

Important: we do not send the object by any way of transportation.