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Accessibility

Passengers with special needs

 

Passengers with special needs are those who have some type of disability; who are 60 years-old or older; pregnant women; breastfeeding women; passengers travelling with infants; passengers with reduced mobility; or any other person who, for any specific condition, has limited autonomy. Such passengers are entitled to special assistance.

In compliance with Resolution 280/2013, passengers with special needs must:

  • Inform the airline about the assistance they will need when they purchase the ticket.
  • Inform the airline about the need of an attendant no later than 72 hours before the scheduled departure time.

For more information, access ANAC’s Resolution 280.

Passenger Guide

Check useful information for your trip, click here.

Lost and Found

Destined to the location of items lost and found at the airport facilities.

Phone:
+55 85 3392-1174

Email:
achadoseperdidosfor@fraport-brasil.com

Opening hours: 6 a.m. to 10 p.m.

Ombudsman

Destined to receive suggestions, compliments or complaints.
If you prefer to submit your request at this time, click here.

E-mail:
ouvidoriafor@fraport-brasil.com

Information

Phone:
+55 85 3392-1030

24/7 service

Fortaleza Airport

Official Website of Pinto Martins International Airport

Av. Senador Carlos Jereissati, 3000
Serrinha, Fortaleza – CE
CEP 60741-900

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